Last Updated: August 9, 2026
At ServiceKi, we respect your privacy and are committed to protecting the personal information you provide when using our website, products, and services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and what choices you may have regarding your information.
By using ServiceKi, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use our website, we may collect information such as:
Personal Information
When you create an account, place an order, contact us, or use certain services, we may collect:
- Name
- Email address
- Phone number
- Billing or transaction information
- Account information
- Order details
- Information you voluntarily provide to customer support
We only request information that is reasonably necessary for providing our services and processing your orders.
Technical Information
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of access
- General website usage information
- Referring website or source
This information may be used to improve website performance, security, and user experience.
2. How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Provide purchased products and services
- Communicate with customers
- Provide customer support
- Verify transactions
- Prevent fraud and abuse
- Maintain website security
- Improve our products and services
- Improve website functionality
- Respond to inquiries
- Maintain business and transaction records
- Comply with applicable legal obligations
We do not collect personal information for purposes unrelated to our legitimate business operations unless we have a lawful basis to do so.
3. Payment Information
Payments may be processed through third-party payment providers.
Where applicable, payment providers may collect and process payment information according to their own privacy policies and security practices.
ServiceKi may receive transaction-related information necessary to confirm and manage an order, but we do not necessarily store complete payment card details ourselves.
Customers should review the privacy policy of the relevant payment provider for more information about how payment information is handled.
4. Cookies & Similar Technologies
ServiceKi may use cookies and similar technologies to improve website functionality and understand how visitors use our website.
Cookies may help us:
- Remember preferences
- Maintain shopping or login functionality
- Improve website performance
- Understand website traffic
- Detect suspicious activity
- Improve user experience
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. How We Share Information
We do not sell your personal information simply for the purpose of selling it to third parties.
We may share necessary information with trusted service providers when required to operate our business, such as:
- Payment processors
- Hosting and infrastructure providers
- Website technology providers
- Customer support services
- Security and fraud-prevention services
- Delivery or fulfillment partners where applicable
These parties may only receive information necessary to provide their relevant services, subject to applicable agreements and laws.
We may also disclose information when required by law, legal process, government request, or to protect the rights, safety, security, and property of ServiceKi, our customers, or others.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
Therefore, while we work to protect your information, we cannot guarantee absolute security.
7. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Provide our services
- Maintain transaction records
- Resolve disputes
- Prevent fraud
- Meet accounting or legal requirements
- Enforce our agreements
- Maintain legitimate business records
When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal and operational requirements.
8. Third-Party Websites
Our website may contain links to third-party websites or services.
ServiceKi does not control the privacy practices of these external websites.
When you leave our website, we recommend reviewing the privacy policy of the third-party website you visit.
ServiceKi is not responsible for the privacy practices, content, security, or policies of third-party websites.
9. Children’s Privacy
ServiceKi is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us in a manner that violates applicable law, please contact us so that we can review and take appropriate action.
10. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw certain consents
- Object to or restrict certain processing
- Request information about how your data is used
To make a privacy-related request, please contact our support team.
We may need to verify your identity before processing certain requests.
11. Marketing Communications
If we send promotional or marketing communications, you may have the option to unsubscribe or opt out where applicable.
Transactional messages, such as order confirmations, security notices, service-related communications, and important account information, may still be sent when necessary to provide our services.
12. International Data Processing
Depending on the service providers and technologies used by ServiceKi, your information may be processed or stored in countries other than the country where you live.
Where required by applicable law, we will take appropriate measures regarding such data transfers.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any changes will be published on this page, and the “Last Updated” date will be updated accordingly.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way ServiceKi handles personal information, please contact our support team.
We are committed to handling customer information responsibly and maintaining a trustworthy online experience.
ServiceKi — Professional Digital Solutions, Made Simple.